Accommodation terms and conditions
Article 1 – Scope of Application
The accommodation contract and any related agreements concluded between the Hotel and the Guest shall be governed by these Terms and Conditions. Any matters not stipulated herein shall be in accordance with applicable laws and regulations or generally accepted practices.
If the Hotel has entered into a special agreement with the Guest that does not conflict with laws or established customs, such special agreement shall take precedence over the preceding provisions.
Article 2 – Application for Accommodation Contract
A person who intends to apply for an accommodation contract with the Hotel shall notify the Hotel of the following particulars:
Name of the Guest
Date(s) of stay and estimated time of arrival
Accommodation charges (in principle, based on the Basic Accommodation Charges listed in Appendix 1)
Other particulars deemed necessary by the Hotel
In the event that the Guest requests to extend the stay beyond the date(s) specified in Item 2 above during the period of stay, such request shall be regarded as a new application for an accommodation contract at the time the request is made.
Article 3 – Conclusion of the Accommodation Contract, etc.
The accommodation contract shall be deemed to have been concluded when the Hotel has accepted the application as stipulated in the preceding Article. However, this shall not apply if it is proved that the Hotel did not accept the application.
When the accommodation contract has been concluded in accordance with the preceding paragraph, the Guest shall pay a deposit, by the date specified by the Hotel, up to the amount of the Basic Accommodation Charge for the accommodation period (not exceeding three days) as determined by the Hotel.
The deposit shall first be applied to the total accommodation charges payable by the Guest, and in the event that the provisions of Articles 6 and 18 apply, it shall be applied to the penalty, then to compensation, in that order. Any remaining balance shall be refunded at the time of payment of the charges as stipulated in Article 12.
If the Guest fails to pay the deposit by the date designated by the Hotel as specified in Paragraph 2, the accommodation contract shall lose its validity. However, this shall apply only if the Hotel has notified the Guest of the payment due date for the deposit at the time of designation.
Article 4 – Special Provisions Exempting the Payment of Deposit
Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may, after the conclusion of the accommodation contract, enter into a special agreement that exempts the Guest from the payment of the deposit.
In the event that the Hotel does not request payment of the deposit as stipulated in Paragraph 2 of the preceding Article, or does not specify the due date for such payment when accepting the application for the accommodation contract, it shall be deemed that the Hotel has entered into the special agreement described in the preceding paragraph.
Article 5 – Refusal to Conclude an Accommodation Contract
The Hotel may refuse to conclude an accommodation contract in any of the following cases:
When the application for accommodation does not comply with these Terms and Conditions.
When no rooms are available due to full occupancy.
When the person intending to stay is deemed likely to engage in acts contrary to laws or regulations, public order, or good morals in connection with the stay.
When the person intending to stay is clearly recognized as carrying an infectious disease.
When the Hotel is requested to bear a burden exceeding a reasonable range in relation to the accommodation.
When the Hotel is unable to provide accommodation due to natural disasters, facility malfunctions, or other unavoidable circumstances.
When the case falls under the provisions of Article 8 of the Miyagi Prefecture Ordinance for Enforcement of the Inns and Hotels Act (i.e., when the person intending to stay is deemed likely to cause significant annoyance to other guests due to intoxication or similar reasons).
Furthermore, the Hotel shall refuse to conclude an accommodation contract in any of the following cases, or when the Hotel judges that any of these apply:
When the person intending to stay is a member of, or affiliated with, an organized crime group or a corporation or organization controlled by such a group, as defined by the “Act on Prevention of Unjust Acts by Organized Crime Group Members” (enforced on March 1, 1992).
When the person intending to stay is deemed by the Hotel to be involved in an antisocial organization, or to have a relationship with members thereof, or to engage in similar antisocial activities.
When acts of violence, injury, intimidation, coercive or unreasonable demands, or other similar behavior are recognized.
Article 6 – Right of the Guest to Cancel the Accommodation Contract
The Guest may cancel the accommodation contract by notifying the Hotel.
In the event that the Guest cancels all or part of the accommodation contract for reasons attributable to the Guest (except where the Guest cancels the contract before payment of the deposit when the Hotel has designated the due date for such payment under Paragraph 2 of Article 3), the Guest shall pay a cancellation fee as stipulated in Appendix 2.
However, if the Hotel has agreed to the special provisions stipulated in Paragraph 1 of Article 4, the Guest shall be liable to pay the cancellation fee only when the Hotel has notified the Guest of such obligation at the time of entering into the special agreement.
If the Guest does not arrive by 8:00 p.m. on the scheduled date of stay without prior notice (or within two hours after the notified estimated time of arrival, if such time has been specified in advance), the Hotel may regard the accommodation contract as having been cancelled by the Guest.
